The Remote: Troubleshooting

[#1]

If The Remote is unresponsive or not working properly, please try the troubleshooting steps below. 

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The Remote freezes or becomes unresponsive

Restart The Remote

• Press and hold the Mode Button and Shutter Button simultaneously for 8 seconds.

Charge The Remote

• The Remote has a battery life of approximately 60 hours. That's a long time; so long that you might not ever think about charging it. If the remote isn't turning on, go ahead and give it a charge to see if that solves the problem.

 

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Factory Reset

1. Enter The Remote settings menu.
2. Use the Mode Button to navigate to [Reset] and press the Shutter Button to select [Reset menu].
3. Use the Mode Button to navigate to [Reset] and press the Shutter Button to select [Reset confirmation].
4. The Remote will reset to its factory settings and then restart.