Hiker
Posts: 21
"GoPro" 'Hero Session' Cameras

I wanted to express my feelings of "GoPro" discontinuing the "GoPro" 'Hero Session' cameras. ... I am disappointed. This feeling could change as time passes, and my 'Hero4 Session' ages. .. I purchased my 'Hero4 Session' July of 2017 to capture video of my participation in Amateur Flat Track [oval track] Motorcycle Racing. . I had occasionally, experienced the camera shutting off on its own, which seemed to happen more often this season. I am working on trying to see if I can find a solution. So, far, it seems that possibly, the camera getting 'too hot' could be the problem. I was only, aware of the "Too Hot Shutting Down" message on the camera when testing / diagnosing my situation at home with the camera off of the motorcycle. When I am using the camera during my racing I am not able to pay attention to the camera, after I have pushed the button and started recording, until the race is over and I am able to devote my attention to it.

 

I use the 'Pro Handlebar / Seatpost / Pole Mount' mounted to the center of my motorcycles' handlebars. I had been using the 'Standard Frame', which has openings on only, the top and the sides; the bottom has no opening; the bottom of my 'Hero4 Session' appears to be the part of the camera that gets the hottest during video recording, according to my Infrared Thermometer. I am going to try using the 'Low Profile Frame', which is used with the 'Low Profile Helmet Swivel Mount', instead of the 'Standard Frame', as the 'Low Profile Frame' has opening on top, sides, bottom, and partially, open in the back, which I am hoping will help in allowing the camera to operate at a cooler temperature. ... I had also, in the past, left the camera in the 'Standard Frame' when charging my 'Hero4 Session'; I wondered if this could be undesirable as the heat which might, be generated during charging could possibly, be detrimental.

 

Looking at some of the New, GoPro cameras motivated me to express how much I like the "GoPro" 'Hero Session' cameras for my needs. I like the 'Hero Session' size. I do not need the 'display'; I wouldn't be able to watch, anyway, and the 'App' on my mobile phone is sufficient to get the camera set in the correct position. I do not want to 'stick' something to my helmet, so the 'handlebar mount', and I feel that the camera is more susceptible to 'roost', spray of dirt, pebbles, stones, etc., from motorcycles ahead of me. I found a 'snap on', lens protector frame that accepts a piece of Lexan / Plexiglass that can be replaced when necessary. [https://www.shapeways.com/product/YXJBAE5YM/lens-protector-for-gopro-hero-4-5-session-cameras?li=gme...] ... Noticing the new, "GoPro" camera line up, and being aware of the 'discontinuance' of the 'Hero Session' cameras is what motivated me to Start this 'Group'.

 

I was leery of purchasing my "GoPro" 'Hero4 Session' knowing that the battery is not replaceable. Having it only, just, over a year, now, I am hoping that it will 'last' for quite a while, and that I can get it to stop turning off on its own, I would hate to have spent the money that I have for the camera and accessories only, for it to become useless.

Hiker
Posts: 21
Re: "GoPro" 'Hero Session' Cameras
Here is the link to my "GOPRO SUPPORT HUB" Post about my Problem with my "GoPro" 'Hero4 Session' Shutting Itself Off ... https://community.gopro.com/t5/Cameras/GoPro-Session5-turns-itself-Off/m-p/235805#/M67812
Hiker
Posts: 21
Re: "GoPro" 'Hero Session' Cameras
[ Edited ]

Here is the Link to the GoPro Community Forum post that I started to describe my Turns Itself Off problems with my Hero4 Session. It contains posts that describe the test that I had done to try to figure out what might be going on with the camera. ...

https://community.gopro.com/t5/Cameras/GoPro-Session5-turns-itself-Off/m-p/235805#/M67812

 

Now, here is a brief description of the experience I had with my Hero4 Session after using it after  my testing ... "9/22/18, The Hero4 Session had been Fully Charged, (at home the night before my event and confirmed by checking using the App), the camera was switched on to record my motorcycle racing practice session and recorded only 40 seconds before turning itself off. I attempted to charge the battery, (using a 1A car/auto charger), Red light illuminated; I did not have enough time to wait for the Red light to go off before my second practice session, so I attempted to record once again; the camera did turn on, but when the session was over I discovered that it did not record any video; it must have shut off almost, immediately. When I attempted to charge it once again, (using a 1A car/auto charger), the Red light did not turned on, the camera would not switch on, and the Menu button would not display. I removed the Hero4 Session and put it away."

 

The next day, at home, I attempted to charge the Hero4 Session, (using a 1A DC charger), Red light illuminated - Red light turned off after a matter of seconds, Menu Display showed Battery Empty and switched Off).

 

I believe it will not be necessary to return to this Group; it seems to me that my Hero4 Session battery is dead and I have 'had enough' of dealing with this 'non-serviceable' battery. I do want to continue using a GoPro camera for recording my motorcycle racing, but I Will Not use another GoPro camera that Does Not Have a Replaceable battery.

 

Before purchasing another GoPro camera I will be getting in touch with GoPro Care / GoPro Support to discuss my options.

 

Good Luck to any other GoPro Hero Session users.

Hiker
Posts: 21
Re: "GoPro" 'Hero Session' Cameras
Well, it appears that my saga is not over yet. After contacting GoPro Support / GoPro Care I have sent my Hero4 Session to GoPro for a replacement
Hiker
Posts: 21
Re: "GoPro" 'Hero Session' Cameras

October 3, 2018 I recieved my replacement for my GoPro Hero4 Session. Given the fact that I use my camera during my Flat Track motorcycle racing, and the fact that the racing season has nearly, come to the end, It will most likely, be approximately, six months before I am able to find out how the repalcement camera will work out.

Tourist
Posts: 4
Re: "GoPro" 'Hero Session' Cameras

Hello I am need some help. I have gropro hero 4,  i bought May 2015. The camera was ok until 20/11/2018 when i decide to update.

after manualy download the file into the card, then i insert into camera. fist it show updating, but then the camera stuck with the picture below for a long time. so i remove the bateri and try to ON back. but the camera is No Power ON until now. i had contact the gopro support and they guide me to change other batteries, other cabel and other card. but it not working. 

 

i am so frustrated about this. so i am google the problem and i found that the GoPro had spoiled many camera with their UPDATE.

 

the camera suppose to be OK until i Update. 

 

Anyone have same problem with me hope can share or advised me if it can be Power ON again or reset it. 

 

Thanks

 

<<The Photo are from one of gopro user, sorry forgot his name>>

 

 

Photo 24-12-15 13.57.23.jpg