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GoPro Auto Upload Error Codes

by GoPro on ‎06-04-2020 10:16 AM - edited Wednesday
Occasionally, you may encounter an error when auto uploading your footage directly from your camera to the cloud. Below is a list of error codes you may see and the troubleshooting steps you should try to resolve the issue. 

Heads Up: For more information about auto uploading with GoPro Subscription, check out this Support article.

 
Error CodeRecommended Action
101Unplug, power off, and try again.
102Unplug, power off, and try again.
103Unplug, power off, and try again.
104Unplug, power off, and try again.
105Unplug, power off, and try again.
106Unplug, power off, and try again.
107Do a Factory Reset, then set up Auto Upload again on the GoPro Quik.
10BUnplug, power off, and try again.
10D

GoPro.com is not reachable. Reboot and try again. If this fails check wireless connection and try again.

40AReboot camera and Try again.
40BCheck network, Reboot camera and Try again.
40DCheck network, unplug and replug to power, and Try again.
40EFormat SD card in computer (save files from card first), reboot and try again.
112GoPro.com server is unavailable.  User should try later.
301Unplug, power off, and try again.
302Unplug, power off, and try again.
303Unplug, power off, and try again.
304Unplug, power off, and try again.
305Unplug, power off, and try again.
306Unplug, power off, and try again.
307Unplug, power off, and try again.
308Unplug, power off, and try again.
309Unplug, power off, and try again.
310SD Card No new media.
312Pull out and reinsert SD card, and try again.
313Check Wi-Fi Connection and try again.
314Check your subscription account status. If subscription is active and it still fails, contact GoPro Support.
315Factory reset.
316Remove data from SD card.
30DCheck wireless connection.  Place the camera closer to the access point.  Then retry. 
30EPull out and reinsert SD card, and try again.
401Unplug and plug it back in.
402Unplug and plug it back in.
403Unplug and plug it back in.
404Reboot and Try again.
405Reboot and Try again.
406Reboot and Try again.
409Reboot camera, wait 15 minutes, and Try again.
411Reboot and try again. If it happens again, contact GoPro Support.
413Reboot and Try again.
414Check WiFi Connection and Try again.
40AReboot camera and Try again.
40BCheck network, Reboot camera and Try again.
40DCheck network, Reboot camera and Try again.
40EFormat SD card in computer (save files from card first) and try again. 
41AContact GoPro Support. - Account issue.
41BWait 15 minutes and try again
41DReboot and try again. If it happens again, contact GoPro Support.
41EReboot and try again. If it happens again, contact GoPro Support.
501Format SD card in computer (save files from card first) and try again.
502Reboot and try again.
503Delete some media (save your media first) until there is 3GB available.
504Reboot and try again.
5FFReboot and try again.
601Unplug, power off, and try again.
602Unplug, power off, and try again.
603Unplug, power off, and try again.

 
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