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Camera Performance in Extreme Temperatures

by GoPro on ‎09-30-2019 08:56 PM - edited a week ago
What's the issue?

Cameras may have limitations when operating in very cold or hot temperatures, most notably in high performance modes.

Where does it apply?
  • HERO9 Black
  • HERO8 Black
  • HERO7 Black
  • HERO6 Black
  • HERO5 Black
  • HERO4 Black

How to fix it?

For cameras that feature unique high-performance video modes: 2.7K and higher resolutions, and/or frame rates above 60fps, it is normal for the camera to become warm and use more power when using these modes.

Other factors that can increase camera temperature and power consumption, and decreases camera recording time. 

  • Lack of airflow around the camera
  • Using the camera with the GoPro Quik
  • Using the camera in combination with BacPac accessories (HERO4 Black only)

If the camera gets too hot, a message appears on the screen indicating that the camera is shutting down. The camera stops recording, saves your video, disconnects from the GoPro Quik, and powers off. If this happens, let your camera sit and cool before attempting to use it again. 

For extended recording time in high-performance video modes, capture shorter video clips when in stationary use, and/or limit your use of features that increase power consumption, such as the GoPro Quik or BacPac accessories. To control your camera remotely at higher temperatures, use the GoPro remote instead of the GoPro Quik.