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Sightseer
Posts: 1
Can't close my account; they keep charging me

Made the mistake of subscribing through iTunes, but cancelled it in June ... they've veen charging my credit card every month since then, and trying to close the account, i says "you need to cancel the subscription through iTunes". When I send them the screenshot of my iTunes cancellation they say it's Apple's problem; Apple says, reasonably, it's a GoPro issue. Meantime, I keep being charged month after month. No call backs, no help whatsoever.

 

Seriously, this is now just robbery. Completely unethical.

 

What do I have to do? Cancel my credit card??

 

The customer support here makes those Instagram junk sellers look impressive!