03-08-2016 01:32 PM
We're thinking about hosting some live chat sessions with experts from different teams within GoPro in the coming weeks. If you could chat live with GoPro staff about any GoPro-related topic, what would you want to discuss?
Also, when would you like the chats to happen? Weekdays, evenings, weekends, etc.?
03-11-2016 11:06 PM
Big fan, I think weekends in my opnion will work for lot's of users.
Some hit topics I think would be cool to talk to the media team,
and here about some upcoming new things that will make GoPro even better!!
Can't Wait. #GoPro
04-15-2016 03:26 PM
Software development team for sure. I'd love to hear their ideas on how they invision people using and editing videos with their software. Also, it would be great to hear about what desktop and phone apps are in development!
05-05-2016 11:49 AM
Thanks for the suggestion @thomas. We'll see what we can do to get them in on one.
FYI that we're going to be having a live chat a week from this Sunday, on May 15 at 2pm ET/11am PT, with a couple of our support agents. These guys are great all-around GoPro experts. Details will be posted soon.
05-11-2016 05:00 AM
CARE about your customers and the HELICOPTER NOISE issue!!! GoPro is so unbelievable barefaced trying to ignore or deny facts that are proven since more than a year and in videos thousands of times!!! There even is no reply at all anymore, neither from the "support" (which simply closes the cases!), nor from the MODs here! Many many more affected customers with exactly the same experiences can be found in YouTube comments, other forums etc. - the way we are treated is absolutely unacceptable!!!