Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
The Latest
Reply
Highlighted
GoPro Community Manager
Posts: 7,750

Live Chat with GoPro Support Staff - Sunday, July 10 at 2pm ET / 11am PT

Please join us for a live chat right here on Sunday, July 10, at 2pm ET / 11am PT with staff from GoPro Customer Support and the GoPro Support Hub. We'll answer your questions about GoPro products, and share tips and tricks for getting the most out of your GoPro cameras.

 

The board will open for your questions and comments about 15 minutes before the start of the chat and will remain open for one hour.

 

We're looking forward to hearing from you then!

 

Thanks,

Jeff

 

Want a reminder about this chat?

Sign in to the GoPro Support Hub and then click on the "Topic Options" link above this message and select "Subscribe". We'll send you an message through our automated subscription emails when the board opens up for comments on Sunday.

Highlighted
GoPro Community Manager
Posts: 7,750

Re: Live Chat with GoPro Support Staff - Sunday, July 10 at 2pm ET / 11am PT

We're going to get started in about 15 minutes, but the board is open now if anyone wants to go ahead and join us and post a comment or question.

 

Thanks,

Jeff

Highlighted
GoPro Community Manager
Posts: 7,750

Re: Live Chat with GoPro Support Staff - Sunday, July 10 at 2pm ET / 11am PT

It's a little quiet here today, so we're jumping on some other threads to try an help out there. Feel free to post here if there''s anything you'd like to ask or comment on. We'll keep checking back!

Highlighted
Anonymous
Posts: 0

Re: Live Chat with GoPro Support Staff - Sunday, July 10 at 2pm ET / 11am PT

Hey GoPro! Beside all the question we have about the karma etc, I have a question about accessories.

What is holding you back in making accessories just like some other brands? I see you using a diving frame in some videos, but why not make one and sell it?

And when are you going to include a small battery case with new batteries?

Thanks.

Bob
Highlighted
GoPro Community Manager
Posts: 7,750

Re: Live Chat with GoPro Support Staff - Sunday, July 10 at 2pm ET / 11am PT

@Anonymous - We are developing new accessories all the time - the Seeker pack just came out in the last week or two - but we alos know that our users have a million ways they want to use our cameras and our company alone can't meet all of those needs.

 

To help bring more products to market, back in April we announced the GoPro Developer Program, which allows us to partner with some of the most creative and innovative companies out there not only to create new accessories and mounts, but also with software and app developers.

 

I don't have any info on a battery case, but the engineering and development teams love to hear suggestions like these from customers. The best way to get these suggestions to those teams is through our Feedback channel at https://gopro.com/feedback.

 

Thanks,

Jeff

Highlighted
GoPro Community Manager
Posts: 7,750

Re: Live Chat with GoPro Support Staff - Sunday, July 10 at 2pm ET / 11am PT

Thanks for joining us today. We hope you continue to post on our other boards. We're looking forward to hearing from you.