on 06-21-2019 01:47 AM
Trying to contact support/sales in the UK is a joke tried all the numbers they dont work.Gopro you might sell a good product but your after sales support is the worse i have ever come accross absolute appalling
06-21-2019 02:29 AM - edited 06-21-2019 02:30 AM
I have to say that I contacted the UK support number and it wasn't the best support I've ever had, but it was fairly painless. You used the 0113 320 5654 ?
01-28-2020 08:41 PM - edited 01-28-2020 08:45 PM
I have had the same absolutely disgusting service from Gopro UK (which is a lie they are based in the Phillipines!). As a result gopro will never get any further business from me. If thats how they treat customers then its no wonder they are having financial difficulties. A once great company will soon be gone.
I have contacted gopro headquarters in California with all the details of my case - I am sure they will look into it and hopefully those responsible will soon be looking for alternative employment.
on 08-14-2020 02:59 AM
Is there any other numbers or ways to get in contact with them. The support is abysmal, the chat doesn't work and they never phone you in the time frame specified. I got a phone call back DAYS later, and I missed it. They don't leave a callback number and their email reply says that I have to phone them.
Honestly, it's pretty unacceptable to have unreachable support, and claim that support will contact you within 15 minutes.
on 08-14-2020 03:54 AM
I like others have had trouble contacting gopro but i did phone this number and had success in the end Leeds 01133205654
Yeah, I tried that number and it says that you have to use the website and then drops the call!