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Tourist
Posts: 3

when should I chat?

Sorry, when should I chat if your costumer service writs me constantly Sorry, all agents are helping other customers right now. Please try again later. 

Please give me your gopro email address or corresponding post address. Thank you. 

Marcela Mikestikova

GoPro
Posts: 3,822

Re: when should I chat?

 

Hi @bluestoke71611

 

I am sorry if you're having issues contacting them.

You should be able to get through during the hours listed here.

Once a case is created you should be able to communicate with them via email.

 

 

Regards,

Ej

Tourist
Posts: 3

Re: when should I chat?

Dear aragon1006, 

of course I try to contact the support in operating hours. I am very interested if somebody EVER succeeded. 

More then week - no success for me.

 

MM