12-08-2019 11:58 AM - edited 12-08-2019 11:59 AM
While this is a 'SUPPORT' hub for problems, it soon looses its appeal as a regular place to visit because of the negativity of the posts. There is obviously issues with ordering and dealing with problems from a customer service point of view which actually apart from venting is not the right place for any action to occur.
There are some posts that are genuinely useful to help solve common problems, but these are less than the WHERE's MY ORDER !! rants
I own a DJI action and a GOPRO, and on the DJI forums there are far more people posting videos and sharing idea's which make it a nicer place to be.
So, my suggestions would be -
1. Introduce sub forums for order/returns queries etc .....
2. Introduce sub forums technical queries
3. Introduce sub forums for content
My question would be,
is there maybe a better different forum for the content aspect ? Maybe its just ME thats in the wrong place.