01-16-2020 12:18 PM
@adventice160, we have recently change the method of contacting our Support Team. We currently do not have active email support as it has long been discontinued.
To get in touch with our Support Team, please visit https://gopro.com/help/ContactUs. Once on the page, fill out the form and you will be given an option to initiate a chat conversation or to request a callback. Be sure to put in your best contact number on the form.