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08-21-2016 02:25 AM
READ THIS BEFORE YOU POST HERE!!!!
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I've noticed a lot of issues being posted here and unfortunately I've also noticed that many of these post have gone unanswered for awhile.
Please note, this section of the support community is for posting ideas on how to make the support hub better and more accessable.
If you have a question or issue with your camera or GoPro software, please post it in the corresponding topic header.
Community members (not GoPro staff) rarely check here for support issues because this section is for posting ideas to the GoPro Community staff on how to improve this web site.
This doesn't mean your questions won't be answered if you post in the wrong spot, but it might take longer to get back to you than it needs to be.
For camera issues post here https://community.gopro.com/t5/Cameras/bd-p/Cameras
For desktop software issues post here https://community.gopro.com/t5/GoPro-App-for-Desktop/bd-p/Studio
For mobile App issues post here https://community.gopro.com/t5/GoPro-Apps-for-Mobile/bd-p/App
And for mounts and accessories https://community.gopro.com/t5/Mounts-Accessories/bd-p/Mounts
To contact costumer service directly https://gopro.com/help/PKBContactus
And if you are having a camera issue, please check that you are using a recommended SD card. Using the wrong SD card is the cause of the issue over 50% of the time. https://gopro.com/help/articles/Block/microSD-Card-Considerations
Solved! Go to Solution.
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10-19-2018 11:10 PM
Re: READ THIS BEFORE YOU POST HERE!!!!
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Just an update to for the correct links.
For member to member community support for:
Camera - Camera Support
Mounts + Accessories - Mounts-Accessories
Karma Grip & Karma Drone - Karma
Quik Desktop App and Computer Editing Tips - Desktop/Laptop Editing
Quik and Splice Mobile App - GoPro-Apps-for-Mobile
GoPro Care & Plus - GoProCarePlus
To contact costumer service directly https://gopro.com/help/PKBContactus
And if you are having a camera issue, please check that you are using a recommended SD card. Using the wrong SD card is the cause of the issue over 50% of the time. https://gopro.com/help/articles/Block/microSD-Card-Considerations
To Leave Feedback or suggestions for features & products you'd like to see GoPro develop/improve, please use the feedback form located on this page https://gopro.com/feedback
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08-21-2016 02:36 AM
Re: READ THIS BEFORE YOU POST HERE!!!!
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.
08-21-2016 08:23 AM - edited 08-21-2016 08:23 AM
Re: READ THIS BEFORE YOU POST HERE!!!!
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Great Post and Idea @danielr15.
Also if people need a question answered right away, and
would like it directly from are top GoPro members,
you can click on these people below:
@chrisediting, @jefft, @Anonymous, @bhero,
@ericgonz, @larryt, and @bschmals.
Hope that helps.
Chris.
09-15-2016 11:25 PM
Re: READ THIS BEFORE YOU POST HERE!!!!
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11-19-2016 08:27 PM
Re: READ THIS BEFORE YOU POST HERE!!!!
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I'm seeing a lot of GoPro product suggestions, questions and ideas popping up here again. Just a reminder, post on this forum are for improving the Community Support, not the products. If you have question, issues, or insight that you would like to share about a GoPro product please post here https://community.gopro.com/ . If you have a product suggestion you can post here https://gopro.com/help/PKBContactus . You can use the drop down menu in step one under "Issue Type" and select "Idea Submission".
Users such as myself rarely come to this section of the community forum so many of your post get missed.
05-17-2017 09:18 AM
Re: READ THIS BEFORE YOU POST HERE!!!!
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Wooaww…fantastic danielr15…I am new in the GoPro world , and I must admit I been a little bit lost at times as to where to place my questions in your site .
So I think this little bit of information you offered – WITH DIRECT LINKS TO RELEVANT THEME AND PAGE – for me has been a very great help .
Many thanks..!!!
Kind reagrds.
07-04-2017 09:59 AM
Re: READ THIS BEFORE YOU POST HERE!!!!
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Thank you ufor your help! It's much appreciated. So my question regarding recording only when there is motion, I'm assumig that would be a custoer servic question, correct?
10-19-2018 11:10 PM
Re: READ THIS BEFORE YOU POST HERE!!!!
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Just an update to for the correct links.
For member to member community support for:
Camera - Camera Support
Mounts + Accessories - Mounts-Accessories
Karma Grip & Karma Drone - Karma
Quik Desktop App and Computer Editing Tips - Desktop/Laptop Editing
Quik and Splice Mobile App - GoPro-Apps-for-Mobile
GoPro Care & Plus - GoProCarePlus
To contact costumer service directly https://gopro.com/help/PKBContactus
And if you are having a camera issue, please check that you are using a recommended SD card. Using the wrong SD card is the cause of the issue over 50% of the time. https://gopro.com/help/articles/Block/microSD-Card-Considerations
To Leave Feedback or suggestions for features & products you'd like to see GoPro develop/improve, please use the feedback form located on this page https://gopro.com/feedback