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Sightseer
Posts: 1

Defective GoPro

Hi! Im Jessica from Philippines. I bought a gopro5 months ago and I started having problems pressing the mode button last week. Now, I cannot turn it on completely. I was told to contact the gopro customer service but I can’t get a hold of them since the chat room is always closed. I need your help. Please.
GoPro
Posts: 3,924

Re: Defective GoPro

Hi @sweetiejem,

 

You should be able to get through our Chat Channel. Here are the hours:

 

Sunday

No Hours

Monday

8:00 AM to 5:00 PM

Tuesday

8:00 AM to 5:00 PM

Wednesday

8:00 AM to 5:00 PM

Thursday

8:00 AM to 5:00 PM

Friday

8:00 AM to 5:00 PM

Saturday

No Hours

 

(GMT+00:00) Western European Time (Europe/Lisbon)

 

Best,

Ryan