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Tourist
Posts: 1

Chat is currently unavailable for you - what should I do?

This message appears when I try to start the chat. A phone call is also not available.
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GoPro
Posts: 6,097

Re: Chat is currently unavailable for you - what should I do?

Hi @annabelleknopf,

 

Please make sure that you are contacting GoPro support during their office hours. 

If you have GoPro PLUS subscription please make sure that you are signed in before initiating chat request. 

 

You may also contact US - English GoPro customer support.

Visit GoPro website then click on the globe icon on the upper right hand corner then choose United States - English. 

You should be able to contact them. 

 

 

-Jay