08-13-2020 09:17 AM
Re: why when downloading image is vertical on my MacBook not horizontal ?[ New ]
Hello, @leep186. Will you be able to provide us more details regarding the issue? How are you downloading the image/s to your MacBook? Are the files coming directly from the camera? Are they downloaded from your GoPro Subscription Cloud? Are you using any particular media player or application? Do you have a sample photo showing the issue that we can take a closer look at? We hope to hear back from you.