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Tourist
Posts: 1

why when downloading image is vertical on my MacBook not horizontal ?

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GoPro
Posts: 19,281

Re: why when downloading image is vertical on my MacBook not horizontal ?

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Hello, @leep186. Will you be able to provide us more details regarding the issue? How are you downloading the image/s to your MacBook? Are the files coming directly from the camera? Are they downloaded from your GoPro Subscription Cloud? Are you using any particular media player or application? Do you have a sample photo showing the issue that we can take a closer look at? We hope to hear back from you.