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Sightseer
Posts: 1

"Your account is past due" despite sucsefull payment for yearly subscribtion

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I have paid for Go Pro Plus subscription last month, payment is displayed in a billing history, but I constantly see an error "Your account is past due" and now Quik app isn't uploading any new materials to the cloud. Nice!

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GoPro Community Manager
Posts: 7,797

Re: "Your account is past due" despite sucsefull payment for yearly subscribtion

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Sorry to hear this. If you're still having errors, our team at https://gopro.com/help/ContactUs will be glad to look into your account info to see if we can find what the error is.

 

Jeff