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Sightseer
Posts: 1

payment unsucessful

[ New ]
Recently I purchased a gopro hero 9 bundle online but I get a message that told me to update my payment method
I updated my payment method and I confirm that my card is available but I still get the same mail. I asked the bank recently and the payment has already gone through.
The authorised number of bank is 993818 , hopefully this will help .

 

GoPro
Posts: 27,179

Re: payment unsucessful

[ New ]

Hi @zhilit6385

 

We are able to pull up an order using the email address in your Hub profile.

We'll send the tracking number via direct message.

 

 

Thanks!

Ej