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Tourist
Posts: 2

go pro plus problemi

[ New ]

salve 

provando ad fare un accaun gopro plus mi dice che è gia esistente, riavvio l'app ma nulla come se non esistesse, e non mi è arrivata nessuna email.

grazie buona serata elia 

GoPro
Posts: 6,097

Re: go pro plus problemi

[ New ]

Hi @capo340,

 

Can you please sign in using a web browser?

http://plus.gopro.com/

 

Try again if you were able to sign in. 

 

-Jay

 

Tourist
Posts: 2

Re: go pro plus problemi

[ New ]
From the browser, he tells me that I don't have any go pro plus accounts, when I try to do it by putting my card, he doesn't accept it
GoPro
Posts: 11,772

Re: go pro plus problemi

[ New ]

@capo340, make sure that your shipping address is complete and correct all the way down to the zip code. PO boxes do not work. If you haven't yet, try again after clearing cache and cookies or using a different browser. You may also explore ordering using an incognito browser. If it will still not go through, our Support Team through https://gopro.com/help/ContactUs .