- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Email to a Friend
- Report Inappropriate Content
05-11-2020 06:11 AM
batterie defectueuse
[ New ]bojour j ai un soucis avec ma batterie qui a juste marche 20 minutes
achetee avec la hero 8 black 20decembre 2019
j essaie depuis 3 semaine de contacter gopro
impossible !!!!!!! j ai pris la garantie goproplus
mon tel 0662018989
tres decu du SAV
Solved! Go to Solution.
Accepted Solutions
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Email to a Friend
- Report Inappropriate Content
05-11-2020 09:49 AM
Re: batterie defectueuse
[ New ]Sorry to hear about the trouble, @steff83. A 20-minute battery life is significantly short based on the expected battery life for your HERO8 Black camera.
How have you contacted Support? Make sure that you contact Support within the hours of operation specified in the contact page. If you continue to get the Captcha error, try using a different device (computer or mobile phone). Clear cache on your browser, use a different browser or an incognito browser. You may also change the location to the US (if not yet) to get connected.
If you choose to request a callback, you will be given a case number. If you do not receive a call in a few minutes' time, please provide us the case number so we can use it to follow up wit Support. Thanks!
All Replies
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Email to a Friend
- Report Inappropriate Content
05-11-2020 09:49 AM
Re: batterie defectueuse
[ New ]Sorry to hear about the trouble, @steff83. A 20-minute battery life is significantly short based on the expected battery life for your HERO8 Black camera.
How have you contacted Support? Make sure that you contact Support within the hours of operation specified in the contact page. If you continue to get the Captcha error, try using a different device (computer or mobile phone). Clear cache on your browser, use a different browser or an incognito browser. You may also change the location to the US (if not yet) to get connected.
If you choose to request a callback, you will be given a case number. If you do not receive a call in a few minutes' time, please provide us the case number so we can use it to follow up wit Support. Thanks!