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Tourist
Posts: 2

YouTube sharing from GoPro Plus has sound problem

[ New ]

Since 15th Jan 2020, Youtube videos shared from GoPro Plus are soundless.
The videos are originally synched from standalone GoPro.
Any reasons/solutions for this issue?

GoPro
Posts: 32,193

Re: YouTube sharing from GoPro Plus has sound problem

[ New ]

Hi @veilchen

 

I was able to test this and did not encounter the same.

Did you share it via gopro.com or through the app?

 

Thanks!

Ej

Tourist
Posts: 2

Re: YouTube sharing from GoPro Plus has sound problem

[ New ]
Hi @aragon1006
I used gopro.com, from both PC & iPhone.
Note that I usually share very long video (about 90min or more) and face the problem.
I just tried sharing the short video (30sec) and the shared youtube video has sound.
GoPro
Posts: 32,193

Re: YouTube sharing from GoPro Plus has sound problem

[ New ]

Thanks for getting back to us @veilchen

 

What camera are you using?

Are these 360 files or regular videos?

 

 

Thanks!

Ej