Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see if it is on our Update page.
Subscribe to GoPro
Reply
Sightseer
Posts: 1

Why is my GoPro Plus Subscription canceled by goPro If I'm still paying

[ New ]

Why is my GoPro Plus Subscription canceled by goPro If I'm still paying

--

My Card Is saying I'm Paying for **GoPRO Plus, But on the gopro offcial App & the website is saying My subscription has Been Cancled.

 

-Tristan Arbet

 

Screen Shot 2021-07-25 at 5.47.11 PM.png
GoPro
Posts: 21,087

Re: Why is my GoPro Plus Subscription canceled by goPro If I'm still paying

[ New ]

Our Support Team will be able to look into this, @zippycliff13265. To connect with them, visit https://gopro.com/help/ContactUs . Once there, select "Contact Us" and proceed with either chat or a callback request. Be sure to put in your best contact number. 

 

If you have screenshots of the message that you get on the app and the website, please have them handy for reference. Thanks!