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Sightseer
Posts: 2

Why is it Impossible to get your Support GoPro Team???

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I tried to go to the support chat without any reply, so i tried to get you to give me a call back.
Nothing after several days.
So i tried to send an e-mail. No reply!!!!
I really regret buying a overprized product from a company like this!
Very dissapointing!!!
Tourist
Posts: 4

Re: Why is it Impossible to get your Support GoPro Team???

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have you had any luck as ive been trying everyday for over a week and cant get anywhere. they have taken my money and started a subscription but i have no product to use it with,

GoPro Community Manager
Posts: 7,808

Re: Why is it Impossible to get your Support GoPro Team???

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@zippystar8051 - Sorry you've had trouble connecting with our team. Our team has tried to call you twice. Each time, the phone rang twice and then disconnected without anyone answering. If you still need help, please reach out to us again at https://gopro.com/help/ContactUs and we will try again. Thanks.

GoPro Community Manager
Posts: 7,808

Re: Why is it Impossible to get your Support GoPro Team???

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@dannyboy250 - It looks like you requested a call back earlier today and our team was able to connect with you. If you need anything else, please just reach out to our team at https://gopro.com/help/ContactUs.

Sightseer
Posts: 2

Re: Why is it Impossible to get your Support GoPro Team???

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No luck at all, that they called me is not even true!!!
GoPro Community Manager
Posts: 7,808

Re: Why is it Impossible to get your Support GoPro Team???

[ New ]

@zippystar8051 - Our team has tried to reach you a couple of times but were unable to connect with you. If you still need help, please reach out to us at https://gopro.com/help/ContactUs. Thanks.