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Posts: 7

Where is my order?

I purchased a hero 9 on 19 Sept, but still waiting the express today and it shows "Sorry but the order status is unavailable for now, please retry in a moment." when I check my order status, no response on "contact us".

What happens? please contact me asap.


Very bad shopping experience!!!!!

Posts: 18,684

Re: Where is my order?

Hello @fireyrange5272


Your order has just shipped out and a tracking number has been assigned.

We have sent you a direct message.

The tracking details may still not be updated on the UPS website.

You may check the UPS tracking website again within the next 24 to 48 hours for the delivery details update