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Sightseer
Posts: 2

When my GoPro is plugged in, it isn't uploading to cloud

[ New ]

My media won't upload to the cloud on the mobile app. I have the subscription and I have auto upload on with mobile upload and cellular upload on. My question is basically: How do I make it so that when my GoPro is plugged in, the media auto uploads to the cloud. And how do you set up a home WiFi thing for the GoPro? GoPro Hero 9 Black

GoPro
Posts: 21,753

Re: When my GoPro is plugged in, it isn't uploading to cloud

[ New ]

Hi @danielm37818

 

Please try resetting the camera and the app connection.

Then, set up auto-upload again. How to Set Up Auto Upload with GoPro Plus

 

Let us know how it goes.
You may also reach out to our Support Team through https://gopro.com/help/ContactUs  for further assistance.

 

Thanks!

Ej
 

Sightseer
Posts: 2

Re: When my GoPro is plugged in, it isn't uploading to cloud

[ New ]
Hi. Thanks for the advice. It worked but sometimes I have to do this multiple times. Overall though, it worked. Thanks.