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08-11-2020 04:35 AM
When i connect hero go pro 7 to laptop, i get USB connected symbol on go pro , but in laptop i dont
[ New ]When i connect hero go pro 7 to laptop, i get USB connected symbol on go pro , but in laptop i dont files
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08-11-2020 08:05 AM
Re: When i connect hero go pro 7 to laptop, i get USB connected symbol on go pro , but in laptop ...
[ New ]Hello, @ankushv37. Are you using a specific media player to access your GoPro footage? If you are using Quik for desktop, there are troubleshooting steps below for you to try.
- Camera is Not Recognized on Quik for desktop - Windows
- Camera is Not Recognized on Quik for desktop - Mac
- Camera is not Recognized when Plugged into a Computer USB Port
A user also shared this solution. See if it works for you. You may also explore other programs that can be used to view and edit your GoPro footage.
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08-11-2020 08:05 AM
Re: When i connect hero go pro 7 to laptop, i get USB connected symbol on go pro , but in laptop ...
[ New ]Hello, @ankushv37. Are you using a specific media player to access your GoPro footage? If you are using Quik for desktop, there are troubleshooting steps below for you to try.
- Camera is Not Recognized on Quik for desktop - Windows
- Camera is Not Recognized on Quik for desktop - Mac
- Camera is not Recognized when Plugged into a Computer USB Port
A user also shared this solution. See if it works for you. You may also explore other programs that can be used to view and edit your GoPro footage.
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08-11-2020 09:05 AM
Re: When i connect hero go pro 7 to laptop, i get USB connected symbol on go pro , but in laptop ...
[ New ]Hey Thanks!
I am able to connect via Micro SD card and same has been detected by Quick for desktop.
But i when i am connctecting my GO pro camear directly to Laptop with C type cable( GO pro original) , i am not able to see files in Laptop.
I do get USB connected symbol on Go Pro screen. Kidnly help with thus.
regards.
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08-14-2020 02:00 PM
Re: When i connect hero go pro 7 to laptop, i get USB connected symbol on go pro , but in laptop ...
[ New ]Hello @ankushv37
If it's still the same after trying the steps above, see if using a different cable will help.
Other users confirmed that using USB 3.1 and USB 3.0 works.
If you have a USB-C to Thunderbolt cable, it should also work.
Thanks!
Ej