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Tourist
Posts: 4

Re: Video File Transfer

Sometimes theory prevails! That absolutely was the issue. I renamed the videos to mp4's and they uploaded and are accessible no problem. Thanks for your help!

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GoPro
Posts: 231

Re: Video File Transfer

Awesome :-) Glad to know that worked.
Highlighted
Tourist
Posts: 2

Re: Video File Transfer

sorry, had to take some time away and reset. tensions are high everywhere and it's catching up to me also. I will look for a case number but I don't think I took a screen shot. It you know where it would be located that may help me search. But I was on the web site in my account in the support section. 

as for loading I do notice the same slow downloads with MP4 as 360.