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Sightseer
Posts: 1

Unavailable service in your region error

[ New ]

Trying to use Cloud Storage but it's saying subscription unavailable in your region.. Please help..

I have already paid for the subscription.

GoPro
Posts: 31,976

Re: Unavailable service in your region error

[ New ]

Hi @litheflash1463

 

Where are you currently located?

We see that you have an active Quik subscription. Please note that this is different from the GoPro Subscription.

 

Question: Is this the same as GoPro Subscription unlimited cloud storage?
Answer: It is not. Unlimited cloud storage is a benefit for GoPro subscribers only and is meant to be a place to house all of your media. Mural backup and recovery is to ensure your most important mural memories are always secure.

 

See GoPro Quik: Mural Cloud Backup

 

Thanks!

Ej