Unable to login: 2FA Issue [ New ]

[tomhudsonlive]

I am attempting to log into my Plus account and I get the message box to enter my code and I'm not getting a text. I have used 2 browsers, cleared cache and have also used my phone (while not on wifi) and I still do not get the code to login. I've not changed my phone number since I created the account. 

[aragon1006 · Accepted solution]

Hi @tomhudsonlive

Our Support Team will be able to assist you with this.

Please submit a request for a callback through https://gopro.com/help/ContactUs, or initiate a chat session with one of our representatives.

Thanks!

Ej
 

[aragon1006 · Accepted solution]

Hi @tomhudsonlive

Our Support Team will be able to assist you with this.

Please submit a request for a callback through https://gopro.com/help/ContactUs, or initiate a chat session with one of our representatives.

Thanks!

Ej