01-31-2021 12:40 PM - edited 01-31-2021 12:41 PM
Re: Trim Cloud Videos[ New ]
I am having the same issue. I tried a few videos for test and they all say processing for a long time and then fail. These are 4k 30fps vids, but less than a minute long. I just became a Pro subscriber last week and uploaded the videos today, so they are fresh.
Also, I tried both ways, but when it says "processing" on the screen it also gives options to share. If I hit "no thanks" will the processing continue in the background? The box dissapears so the user has no clue whats going on. I've also left it on the screen and still says processing failed.