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Sightseer
Posts: 1

Transférer un abonnement

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Bonjour,

 

Est-il possible de transférer un abonnement d'un compte créé pour un cadeau vers un compte déjà existant?

Merci.

Tourist
Posts: 2

Re: Transférer un abonnement

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j'ai justement le même soucis ma femme a pris l'abonnement mais j'aimerai pouvoir le transférer sur une autre adresse mail de compte gopro déjà existant.

Tourist
Posts: 1

Rif.: Transferimento di un account

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Stessa domanda: posso trasferire abbonamento da un account creato per un regalo ad uno già esistente?
Tourist
Posts: 3

Betreff: Transférer un abonnement

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Das würde mich auch interessieren, ich habe die GoPro von meiner Frau geschenkt bekommen und weiß nicht wie ich zu dem Abo komme

Sightseer
Posts: 1

Re: Transférer un abonnement

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I have the same issue. I purchased the GoPro Max for my son who has an existing GoPro account but has never had a subscription to GoPro Plus. In this scenario, it would have been user with new subscription so would have qualified for bundle discount. I wanted it to be a surprise on Christmas Day so used my email and figured it could be transferred. For my son, will I have to purchase a 2nd subscription so he can use his GoPro account and add new device. I am really hoping there is a better solution for this situation.

Sightseer
Posts: 1

Re: Transférer un abonnement

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I have a similar issue, my wife bought the subscription for me and I already have an existing account. Anybody know what to do?
Tourist
Posts: 3

Betreff: Transférer un abonnement

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Es wäre schön wenn sich das GoPro Team melden würde. Damit die Weihnachtsgeschenke auch glücklich machen. 

Es muss doch eine Möglichkeit geben das Abo zu übertragen. 

GoPro
Posts: 20,785

Re: Transférer un abonnement

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Hello, Everyone. It would be best to get in touch with our Support team for this concern. They will be able to help you with the next steps. 

 

To connect with them, visit https://gopro.com/help/ContactUs . Once there, select "Contact Us" and proceed with either chat or a callback request. 


Should you encounter any issue scheduling a callback or a live chat, please ensure that you are not blocking cookies and have your pop-up blocker disabled. 

Sightseer
Posts: 1

Re: Transférer un abonnement

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thank for your answer, I am trying since Friday ;)