Such a BAD EXPERIENCE [ New ]

[sidz760]

Don't buy GoPro from their website, it's a nightmare experience. I ordered a Gopro9 on their Canada website, despite I need to pay shipping and duty, I received a used/open box camera after 2 weeks. This new camera's software is so slow and laggy. Can't use it at all.
And if you want to get a refund on your Gopro subscription, it's just impossible! I already wait for one month and still didn't get it

[aragon1006]

Hi @sidz760

We see that a case is already open with Support.

Please continue working with them regarding your concern.

If you haven't yet, please go over the steps on Camera Freezes Up

Thanks!

Ej

[sidz760]

it’s been open for month, and nothing changed since last month. No wonder DJI and Insta one will take the market soon or later

[aragon1006]

Hi @sidz760

Sorry if this is taking longer than usual.

Support will be reaching out to you once an update is available.

Thanks!

Ej