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Tourist
Posts: 3

Subscription

[ New ]
Website keep reloading when trying to update my payment information. Can not renew subscription because of this.
GoPro
Posts: 14,068

Re: Subscription

[ New ]

@baha343, if you haven't yet, try again after clearing cache and cookies or using a different browser. You may also explore using an incognito browser to see if it makes a difference.

Tourist
Posts: 3

Re: Subscription

[ New ]
Tried 3 different devices all did the same
Tourist
Posts: 3

Re: Subscription

[ New ]
Tried it on 3 different devices something happen on each one tried different browsers the same.
GoPro
Posts: 27,018

Re: Subscription

[ New ]

Hi @baha343

 

We'll have this checked with the team.

Would you mind sharing a screenshot of the Payments tab?

 

Thanks!

Ej