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Tourist
Posts: 3

Subscription

[ New ]

My subscription has ended. If I re-subscribe, is my files from cloud was still there?

GoPro
Posts: 18,435

Re: Subscription

[ New ]

Hello, @banana14. You should still be able to access your files if you are within 30 days since the cancellation of your subscription. 

Tourist
Posts: 3

Re: Subscription

[ New ]
My subscription was already lapsed more than 30days i think.
GoPro
Posts: 24,442

Re: Subscription

[ New ]

Hi @banana14

 

Can you please try signing in via gopro.com/login?

See if you still have the media files.

 

Let us know how it goes.


Thanks!

Ej