Subscription [ New ]

[banana14]

My subscription has ended. If I re-subscribe, is my files from cloud was still there?

[mariustanya]

Hello, @banana14. You should still be able to access your files if you are within 30 days since the cancellation of your subscription. 

[banana14]

My subscription was already lapsed more than 30days i think.

[aragon1006]

Hi @banana14

Can you please try signing in via gopro.com/login?

See if you still have the media files.

Let us know how it goes.

Thanks!

Ej