Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Subscribe to GoPro
Reply
Sightseer
Posts: 1

Subscription not visible

[ New ]

Hi,

 

I just got my camera that I bought with a subscription, but I cannot see the subscription when I log in, and I do not get any discount if I try to place an order. What should I do to link or activate the subscription?

 

Best,

Andreas


Accepted Solutions
GoPro
Posts: 14,857

Re: Subscription not visible

[ New ]

Hello @andreasj44. We'd like to look further into your GoPro Subscription account. Please contact our Support Team so we can assist you further in resolving this. You may reach out to them through https://gopro.com/help/ContactUs to initiate a callback request or chat with one of the representatives.

View solution in original post


All Replies
GoPro
Posts: 14,857

Re: Subscription not visible

[ New ]

Hello @andreasj44. We'd like to look further into your GoPro Subscription account. Please contact our Support Team so we can assist you further in resolving this. You may reach out to them through https://gopro.com/help/ContactUs to initiate a callback request or chat with one of the representatives.