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Hiker
Posts: 20

Slow Uploading speed to GoPro Plus

[ New ]

I am trying to upload my photos and videos of my GoPro Hero 8 Black to the cloud and it is going very slow. How do I fix this?

GoPro
Posts: 6,097

Re: Slow Uploading speed to GoPro Plus

[ New ]

Hi @sagesk8ter,

 

It depends on your internet speed and number of files being uploaded. 

If it's possible try to upload large files manually by visiting this website: https://plus.gopro.com/

 

Then you can use auto upload for the rest. 

 

 

-Jay

Hiker
Posts: 20

Re: Slow Uploading speed to GoPro Plus

[ New ]

My internet speed is about 20 megabits per second and I am trying to upload 30 files directly from my GoPro because I cannot put them on my phone because I have no storage left. I tried uploading them this morning and after about an hour only 1 had uploaded.

GoPro
Posts: 6,097

Re: Slow Uploading speed to GoPro Plus

[ New ]

Not sure why it's happening @sagesk8ter

 

Do you have a computer?

I think you have a large file in there try to upload it manually.

 

I believe it only happens when you're uploading in batch with a large file. 

 

 

-Jay

Hiker
Posts: 20

Re: Slow Uploading speed to GoPro Plus

[ New ]

I do have a computer but it is a Chromebook so I can not connect my Gopro to it and upload it that way.

GoPro
Posts: 6,097

Re: Slow Uploading speed to GoPro Plus

[ New ]

Got it @sagesk8ter,

 

We'll check on that. 

But as far as I know it only happens when uploading in batch with a large file. 

 

 

Hiker
Posts: 20

Re: Slow Uploading speed to GoPro Plus

[ New ]

Awsome thank you so much @jayr3438