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Sightseer
Posts: 1

Replacing GoPro

[ New ]

Hello, clicked on contact us in reagards to replacing my HERO8 but it says I can't live chat because their agents are too busy and also asked for a call back a day or so ago and still no call.

 

What is the current wait time? as it constantly says 15mins......

GoPro
Posts: 13,531

Re: Replacing GoPro

[ New ]

Hello @nathlewis. I was able to locate your Support case using the email address associated with your Support Hub profile. I can see that our team was already able to assist you with processing an RMA for your camera. We appreciate your time and patience throughout the process. Let us know if anything else comes up.