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Sightseer
Posts: 1

Remplacement HERO 8

Bonjour,

 

J'ai cherché le Chat prioritaire pour les personnes de GOPRO PLUS pour le remplacement de la caméra mais je ne l'ai pas trouvé, pouvez-vous m'indiquer comment mettre en place la procédure ?

Merci

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GoPro
Posts: 14,474

Re: Remplacement HERO 8

Hello, @swifttree860. All contact requests are done through https://gopro.com/help/ContactUs . Make sure that you contact Support within the hours of operation specified in the contact page. If you get an error, try using a different device (computer or mobile phone). Clear cache on your browser, use a different browser or an incognito browser. 

 

If you choose to request a callback, you will be given a case number. If you do not receive a call in a few minutes' time, please provide us the case number so we can use it to follow up with Support. Thanks!