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Hiker
Posts: 8

Receiving the 1-Year Subscription with Recent Purchase

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Hi, I JUST purchased a Hero8 Black but apparently just a day or 2 before it’s now offered with a 1-year subscription for the same price. Can I please get that subscription? Otherwise it seems I should just return it and buy another to get the same subscription, but that seems kinda silly doesn’t it?...
GoPro
Posts: 17,489

Re: Receiving the 1-Year Subscription with Recent Purchase

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Hello, @adeptstoke4451. Our  Support team will be able to look into options for you. To connect with them, visit https://gopro.com/help/ContactUs . Once there, select "Contact Us" and proceed with either chat or a callback request. 


Should you encounter any issue scheduling a callback or a live chat, please ensure that you are not blocking cookies and have your pop-up blocker disabled. 

Hiker
Posts: 8

Re: Receiving the 1-Year Subscription with Recent Purchase

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That’s asking a lot, but ok I’ll try...
Hiker
Posts: 8

Re: Receiving the 1-Year Subscription with Recent Purchase

[ New ]

For those interested, their answer was NO. I said "well then why don't I just return my just-bought Hero8 for a full refund, then buy it again at the same price, but now with the 1-year subscription?" which they agreed was a good idea. That's dumb...