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Hiker
Posts: 16

Rückgabe Hero 9 mit Gopro plus Abo (innerhalb 14 Tagen EU)

[ New ]

Hallo,

 

ich habe meine Gopro Hero 9 zurückgegeben. Nun möchte ich auch mein Gopro Plus Abo kündigen. In den Angebotsbedingungen beim Kauf der Hero 9 stand, dass mir dann der Differenzbetrag zum Kauf ohne Abo belastet wird.

 

Wird berücksichtigt, dass die Rücksendung der Gopro bereits gestartet wurde und in diesem Fall gar nicht erst die Kreditkarte belastet?

 

Grüße


Accepted Solutions
GoPro
Posts: 32,049

Re: Rückgabe Hero 9 mit Gopro plus Abo (innerhalb 14 Tagen EU)

[ New ]

Hello @herosky182

 

You may have the subscription canceled by signing at gopro.com/login

Go to Settings, navigate to Subscriptions, select Cancel Account.

Once canceled you will receive a confirmation email.
You may also reach out to our Support Team through https://gopro.com/help/ContactUs for further assistance.
You may submit a request for a callback, or initiate a chat conversation with one of our representatives.

 

Thanks!

Ej
 

View solution in original post


All Replies
GoPro
Posts: 32,049

Re: Rückgabe Hero 9 mit Gopro plus Abo (innerhalb 14 Tagen EU)

[ New ]

Hello @herosky182

 

You may have the subscription canceled by signing at gopro.com/login

Go to Settings, navigate to Subscriptions, select Cancel Account.

Once canceled you will receive a confirmation email.
You may also reach out to our Support Team through https://gopro.com/help/ContactUs for further assistance.
You may submit a request for a callback, or initiate a chat conversation with one of our representatives.

 

Thanks!

Ej