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Sightseer
Posts: 1

Quik doesn't save video from App to phone

[ New ]
I have a Google pixel 3 with the latest 10.1 version GoPro Quik app. I am able to edit videos, though it loads slow and is choppy. I manage to make edits as best as I can see from the choppyness. I get to the point to save on the app which works but when I try to transfer onto the phone the screen goes through the loading and finishes but the video doesn't make it's way to my phone.

Please help. What do I do?
GoPro
Posts: 30,786

Re: Quik doesn't save video from App to phone

[ New ]

Hi @ginok03014

 

Would you mind checking the chipset of your phone?

If you haven't yet, please try the steps on GoPro Quik: How to Resolve Crashing or Freezing Issues

 

 

Thanks!

Ej