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Tourist
Posts: 1
Accepted Solution

Problemas para el pago de GoPro Plus

Buenos días, compré el kit de la Hero 9 que incluye el descuento con la suscripción de GoPro Plus. Pague con mi tarjeta de credito de Chile para ser despachado a Miami USA. Se realizó el cargo a mi tarjeta por la compra pero no el item de la suscripción (U$49,99), por esto aun no se procesa el despacho. Al parecer GoPro Plus no permite una tarjeta de credito que no sea de USA, pero sin embargo si aceptó el resto de los productos comprados.

 

Necesito agilizar esto para que puedan realizar el despacho, no tengo mucho tiempo.

 

Gracias.


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GoPro
Posts: 9,137

Re: Problemas para el pago de GoPro Plus

Hello @beniffo. I sent you a private message with some details about your order. Please check your inbox.

Your GoPro Subscription is already active. Make sure that you sign in to https://gopro.com/login using the correct credential that's associated with the subscription.

Let us know if anything else comes up.

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Highlighted
GoPro
Posts: 9,137

Re: Problemas para el pago de GoPro Plus

Hello @beniffo. I sent you a private message with some details about your order. Please check your inbox.

Your GoPro Subscription is already active. Make sure that you sign in to https://gopro.com/login using the correct credential that's associated with the subscription.

Let us know if anything else comes up.