Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Subscribe to GoPro
Reply
Sightseer
Posts: 1

No recibí información de orden ni un número de seguimiento

[ New ]
Hola,
Acabo de hacer un compra del modelo Hero 9, no recibí notificación de compra por correo electrónico ni un número de compra para dar seguimiento. Aún no se cuando es que llegara mi pedido a México. Por favor su ayuda para saber que puedo hacer

Accepted Solutions
GoPro
Posts: 15,233

Re: No recibí información de orden ni un número de seguimiento

[ New ]

Hello @alejandros308. I was able to locate your order using the email address associated with your Support Hub profile. You can check your GoPro order from this link: https://gopro.com/order-status

 

Make sure that you enter your email address and Shipping ZIP Code or Postal Code correctly.

 

Let us know if anything else comes up.

View solution in original post


All Replies
GoPro
Posts: 15,233

Re: No recibí información de orden ni un número de seguimiento

[ New ]

Hello @alejandros308. I was able to locate your order using the email address associated with your Support Hub profile. You can check your GoPro order from this link: https://gopro.com/order-status

 

Make sure that you enter your email address and Shipping ZIP Code or Postal Code correctly.

 

Let us know if anything else comes up.