Never used the subscription, Cannot get through to support [ New ]

[stumpadelic]

The chat support window loads a blank page for me.

Oct. 26, 2020

Oct. 26, 2020 GOPRO PLUS 8002727281 CA AMT 49.99 UNITED STATES DOLLAR

I submitted that I wanted a refund for this almost the same day as the charge.

The camera I bought is brutal, why would I get a subscrition.

I have to use insta360 studio to get video off my fusion360. 

What garbage from GoPro.

[aragon1006 · Accepted solution]

Hello @stumpadelic

Order related concerns are best handled by our Support Team.

When reaching out to them, please ensure that you are not blocking cookies and have your pop-up blocker disabled. You may also try a different browser or go on incognito mode.
https://gopro.com/help/ContactUs

You may also check GoPro Subscription Promotion and Cancellation

Thanks!

Ej

[aragon1006 · Accepted solution]

Hello @stumpadelic

Order related concerns are best handled by our Support Team.

When reaching out to them, please ensure that you are not blocking cookies and have your pop-up blocker disabled. You may also try a different browser or go on incognito mode.
https://gopro.com/help/ContactUs

You may also check GoPro Subscription Promotion and Cancellation

Thanks!

Ej