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Sightseer
Posts: 1

Never used the subscription, Cannot get through to support

[ New ]

The chat support window loads a blank page for me.

 

Oct. 26, 2020

 

Oct. 26, 2020 GOPRO PLUS 8002727281 CA AMT 49.99 UNITED STATES DOLLAR

I submitted that I wanted a refund for this almost the same day as the charge.

The camera I bought is brutal, why would I get a subscrition.

 

I have to use insta360 studio to get video off my fusion360. 

 

What garbage from GoPro.


Accepted Solutions
GoPro
Posts: 25,106

Re: Never used the subscription, Cannot get through to support

[ New ]

Hello @stumpadelic

 

 

Order related concerns are best handled by our Support Team.

When reaching out to them, please ensure that you are not blocking cookies and have your pop-up blocker disabled. You may also try a different browser or go on incognito mode.
https://gopro.com/help/ContactUs

 

You may also check GoPro Subscription Promotion and Cancellation

 

Thanks!

Ej

View solution in original post


All Replies
GoPro
Posts: 25,106

Re: Never used the subscription, Cannot get through to support

[ New ]

Hello @stumpadelic

 

 

Order related concerns are best handled by our Support Team.

When reaching out to them, please ensure that you are not blocking cookies and have your pop-up blocker disabled. You may also try a different browser or go on incognito mode.
https://gopro.com/help/ContactUs

 

You may also check GoPro Subscription Promotion and Cancellation

 

Thanks!

Ej