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Tourist
Posts: 1

Monthly plus subscription is cancelled. I want to setup a yearly subscription when I buy a hero 9.

[ New ]

I canceled my monthly plus subscription and want to setup the included yearly subscription when I buy a hero 9. At the checkout I'm prompted to sign in to my account, once signed in I don't get to complete the details for the subscription? When my subscription lapses in a month, what will happen?  


Accepted Solutions
GoPro
Posts: 25,269

Re: Monthly plus subscription is cancelled. I want to setup a yearly subscription when I buy a he...

[ New ]

Hi @brad6ftoffshore

 

The subscription will be active until the end of your billing month.

 

If you have further questions or concerns, you may also reach out to Support.

https://gopro.com/help/ContactUs

 

Thanks!

Ej

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All Replies
GoPro
Posts: 25,269

Re: Monthly plus subscription is cancelled. I want to setup a yearly subscription when I buy a he...

[ New ]

Hi @brad6ftoffshore

 

The subscription will be active until the end of your billing month.

 

If you have further questions or concerns, you may also reach out to Support.

https://gopro.com/help/ContactUs

 

Thanks!

Ej