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Sightseer
Posts: 1

Message: "Your subscription is canceled Resubscribe to access these exclusive benefits again."

[ New ]

I can't understand why my subsciption is canceled. I got it with the bundle. Could you please re-activate!

 

GoPro
Posts: 25,055

Re: Message: "Your subscription is canceled Resubscribe to access these exclusive benefits again."

[ New ]

Hi @fahr

 

Based on the records, there were several attempts made regarding the payment but were not successful.

An email notification has also been sent to update the payment information.

If you wish to continue with the subscription, you may sign up through this link.

 

Thanks!

Ej