I have paid for GoPro Plus since January, it has backed all my pics/videos to the cloud, I can see them on a web browser when I log into https://plus.gopro.com/media-library but the wont show on my phone in the media/cloud section on the IOS app!
Apologies for the inconvenience, @craigcarvert. Our team is looking into the issue but have not come up with an update yet. We will definitely keep you posted once we hear back from them. Thanks!
