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Sightseer
Posts: 1

Impossible to get through to customer support. I paid and did not receive my order....please help

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GoPro
Posts: 14,949

Re: Impossible to get through to customer support. I paid and did not receive my order....please ...

[ New ]

Hello @greenhill55387. Using the email address on your Support Hub profile, I was able to locate an order from 7/19/2021. The UPS tracking number that's associated with the order already shows a 'Delivered' status as of 7/21/2021.

You may also contact UPS for further assistance with your package. 

Should you need further assistance, you may reach out to our Support Team through https://gopro.com/help/ContactUs to initiate a callback request or chat with one of the representatives.