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Tourist
Posts: 2

INVOICE NOT RECEIVED TRIED MANY TIMES even if I am plus customer

[ New ]

I need invoice for my order.

I have gave my details many times to the contact and support but not telephone and no mail by Gopro

 

I paid with companys card and i need the official invoice..What else to do?

 

 


Accepted Solutions
GoPro
Posts: 19,185

Re: INVOICE NOT RECEIVED TRIED MANY TIMES even if I am plus customer

[ New ]

Hello, @gkarafilis. We were able to pull up your callback requests and we see that Support has contacted you multiple times but you were not reachable. A request has been forwarded to the Orders team for your invoice request. If you have not received one on your email, please contact Support directly through https://gopro.com/help/ContactUs . Please make sure that you put in your best contact number. Thanks!

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Tourist
Posts: 2

Re: INVOICE NOT RECEIVED TRIED MANY TIMES even if I am plus customer

[ New ]

anyone to help me out ? 

GoPro
Posts: 19,185

Re: INVOICE NOT RECEIVED TRIED MANY TIMES even if I am plus customer

[ New ]

Hello, @gkarafilis. We were able to pull up your callback requests and we see that Support has contacted you multiple times but you were not reachable. A request has been forwarded to the Orders team for your invoice request. If you have not received one on your email, please contact Support directly through https://gopro.com/help/ContactUs . Please make sure that you put in your best contact number. Thanks!