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Sightseer
Posts: 1

I uploaded all my media in my account. Now it says I had not bought cloud storage.

[ New ]

It logged me out of my GoPro account.  When i logged back in, my media was gone and it says it cannot restore my purchase.

GoPro
Posts: 21,890

Re: I uploaded all my media in my account. Now it says I had not bought cloud storage.

[ New ]

Hi @loyalflame77416

 

Can you please try signing in again via gopro.com/login?

You may also try using a different browser or go on incognito mode.

 

Thanks!

Ej